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Contact Us
Would you like to get in touch with the u003cstrongu003eu003ca href=u0022/u0022u003eLithothérapie en Ligneu003c/au003eu003c/strongu003e team? It couldn’t be easier: simply fill in the form below, and we will get back to you as soon as possible. For any inquiries about the store, you can also reach us by phone or at the email address listed below.
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Frequently Asked Questions
How do I track my order?
As soon as your order ships, we send you an email with the tracking number for your package. You can then follow it directly through the tracking tools offered by the postal service and other shipping carriers.
How can I change my order?
If your order hasn’t shipped yet, just give us a call or send us an email. We’ll walk you through exactly how to change it. Once an order has shipped, it can no longer be modified.
How do I cancel my order?
It depends. If your order hasn’t shipped yet, just email us or call the phone number listed above. If it has already shipped, you can send it back to us for a refund under our money-back guarantee.
How do I get a refund?
Under our money-back guarantee, you have 14 days to return any product you’re not happy with. Just let us know by phone or email, and we’ll refund every item you send back.
Why is my order late?
We process every order as quickly as we can, in the order it comes in. Your order usually ships within 24 to 48 business hours. Depending on your shipping address, delivery itself can then take several days.
